March 2026

Important Notice: Discontinuation of Phone Support & New Digital Service Channel

Dear Coredy Community,

We are writing to update you on an important strategic change to our customer service channels. As Coredy has successfully transitioned from a robot vacuum manufacturer into a specialized smart home cleaning accessories and maintenance provider, our support needs have also evolved.

Effective immediately, we are officially discontinuing our traditional voice phone support line (800-999-8470). This decision was made to consolidate our resources and provide you with faster, more accurate, and more detailed technical assistance through our digital channels.

Moving forward, our engineering and support team will be 100% focused on providing comprehensive email support and expanding our free online Maintenance & Tips diagnostic database. For any inquiries, troubleshooting, or order questions, please reach out to us directly at support@coredy.com. We remain committed to responding to all inquiries within 24 hours.

Thank you for your continued trust and for being a part of the Coredy journey as we focus on giving your smart cleaners a second life.